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This story makes a clear point about the blindness of cultural biases. The way we’ve always done things makes sense to us, but not necessarily to others. And the habits, words, and gestures of ‘those other people’ may seem confusing or odd to us. In an increasingly cross-cultural workplace, many misunderstandings can arise from cultural differences in communication. Some common areas of difference are listed below.
Instead of communicating face-to-face, these widely distributed employees are collaborating computer-to-computer, creating some predictable challenges. The following tips for making virtual teams work include suggestions from Susan Gerke, adjunct professor at Brandman and author of “Working Remotely”.
The advice for employees is followed by suggestions for their managers.