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Discussing Tough Topics
Career success depends on both results and relationships. Our free coaching tips can help you communicate with colleagues, resolve work conflicts, and build stronger teams.
DISCUSSING TOUGH TOPICS
When faced with a conflict, our natural reactions are based in biology. As described by the famous “Fight or Flight” syndrome, impending danger spurs us to either attack or run away. Unfortunately, “fight” tendencies can lead to destructive arguments, while “flight” reactions make us avoid difficult discussions. And neither one will ever solve the problem! To replace conflict with problem resolution, you must override your biology and make a plan for tackling those tough topics. Here’s how to do that:
Everyone needs to give feedback to others from time to time. If the feedback is positive, it’s a pleasure. But sometimes constructive feedback is required to suggest a change in someone’s actions or behavior. While these discussions can easily turn into arguments or conflicts, they should really be viewed as problem-solving conversations. The following suggestions can make feedback more comfortable and productive.
Although no one enjoys being criticized, we should try to view criticism as useful feedback. At best, we may learn about habits or traits that we need to change. And at the very least, we will better understand the other person’s viewpoint. Critical feedback can help you improve, both personally and professionally. The most effective people invite helpful criticism through Critical Feedback Discussions.
Secrets to Winning at Office Politics
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